The Challenge
VitaHealth, a premium nutraceutical brand, sought to expand internationally but faced significant challenges with cross-border payments, customs issues, and subscription billing. They needed a payment solution that could handle global transactions while managing the unique challenges of supplement sales.
Our Solution
ThroPay implemented a global payment solution including:
- Multi-currency processing with 30+ supported currencies
- Intelligent subscription billing and management
- Automated chargeback handling for health products
- Global compliance framework for health regulations
- Customs and shipping optimization
- Advanced analytics for seasonal trend analysis
The Results
The solution drove significant business growth:
- Achieved 200% revenue growth in 18 months
- Expanded to 40 countries successfully
- Reduced chargeback rate from 8% to 2.5%
- Improved subscription retention by 120%
- Streamlined international shipping processes
