Get in Touch with TheroPay
Our payment experts are ready to help with your specific needs. Whether you're exploring our services or need technical support, we're here for you.
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We respond to all inquiries within 24 hours during business days. For urgent matters, please call us directly.
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Frequently Asked Questions
Find quick answers to common questions about our services and processes.
How quickly can I get set up with TheroPay?
For most businesses, our onboarding process takes 3-5 business days once we receive all required documentation. High-risk merchants may require additional verification steps, which our team will guide you through.
What industries do you support?
We specialize in providing payment solutions for high-risk industries including adult content, cryptocurrency, nutraceuticals, CBD, online gaming, and more. Contact us to discuss your specific industry needs.
What information do I need to apply?
You'll need basic business information, processing history, projected volumes, business registration documents, and owner identification. Our team will provide a detailed checklist based on your industry and location.
Do you support international payments?
Yes, we support payments in 150+ countries and offer multi-currency processing and settlement in 35+ major currencies. Our global banking network ensures optimal approval rates worldwide.
What are your integration options?
We offer RESTful APIs, SDKs for major programming languages, hosted payment pages, and plugins for popular platforms like WooCommerce, Shopify, and more. Our developer documentation includes comprehensive guides and examples.
How does customer support work?
All clients receive 24/7 access to our support team. Enterprise clients are assigned a dedicated account manager for personalized assistance. We offer support via email, phone, and live chat.
Ready to Transform Your Payment Experience?
Join thousands of high-risk merchants who've found their payment solution with TheroPay. Our team is ready to help you navigate the complexities of payment processing.